Frequently Asked Questions


FIRST AID...

Is there any first aid service at the fair ground?
In case of any emergency situaton there is an ambulance at the fair ground. It is available from Monday morning to Sunday evening during all fair week. 


VISITORS...

Is the fair open to public?
Only last 2 days are open to public.


E-TICKET & FEES...

How much is the fair ticket fee?
If you submit e-ticket registeration form through the fair website, you can have the free entrance badge at the fair entrance. Your badge will be valid during all fair days. If you didn't register online, entrance fee is 45 TL for Thusrday-Friday and 15 TL for Saturday and Sunday. 

Where can I get my free entrance badge?
There are kiosks in the foyer that you can declare your mobile number and get your visitor badge.

How shall I know that I submitted my e-ticket registration successfully?
Please follow the instructions on the e-ticket registration page. 

Is it possible to register for more than 1 person with the same mobile number?
No. Each mobile number can be used for one e-ticket registration. 

Shall I print my e-ticket and take with me? 
Yes. If you print and bring it with you, you can directly enter the fair ground by showing it to barcode scanner at the entrance. If you don't bring it with you in anyway, you can get a free entrance badge by giving your mobile number at the entrance. But maybe you have to wait some depending on the crowd at the registration desk. 

Is my personal information safe?
We do not share your personal information with third parties.

Can I use my badge for all days, or is it daily?

  • If you registered as B2B visitor, you can use your badge during all fair days from Thursday to Sunday.
  • If you registered as B2C visitor, you can use your badge only at weekend from Saturday to Sunday

DATE, TIME AND LOCATION...

When is the fair open and how many days?
TUCH EXPO will be opened for visitors 23 November 2017 Thursday at 10:00 am. The fair ends 26 November 2017 Sunday at 6:00 pm.

Where will the fair be held?
TUCH EXPO will be held in Istanbul Expo Center Hall 11.

What is the coordinates of Istanbul Expo Center?
N 40.988742, E 28.821344

What is the visiting hours?

  • 23-24 November 2017 (Thursday-Friday): 10:00-18:00 only for B2B visitors. It's not open to public!
  • 25-26 November 2017 (Saturday-Sunday): 10:00-18:00 open to public.

Any shuttle to the fair ground?
You can use free shuttle bus from DTM Istanbul Expo Center metro station to TUCH EXPO departs in every 10 minutes. Shuttle is available from 10:00 am to 18:00 pm.


EVENTS...

Is it free of charge to attend to workshops or seminars?
Generally all are free of charge. But attending to some events may require fee depending on the event holder. You can check the events page to see the list of events and its fees if applicable.

Which languages are available for seminars?
Turkish.

Is it necessary to register online to attend events? 
Registration is not necessary for the events if it is not required attendance fee. You have to register and pay online for the ones that requires attendance fee.


FACILITIES AND SERVICES AVAILABLE AT THE FAIR GROUND... 

Is wi-fi available?
Wi-fi is not available for visitors.

Is it available to hire an interpreter at the fair ground?
You can order hourly interpreter service at the fair ground. But you have to reserve it before the fair days. It is available for many languages. You can send email to info@tuchexpo.com to reserve hourly interpreter service.

Concierge service?
There is a cloakroam at the foyer so that you can leave your luggage or coats.

Is there a prayer room at the fair ground?
There is a prayer room at the fair ground.

Is it allowed to shoot video or photo of the exhibits?
It depends on the exhibitor allowance.

Which languages are available at the visitor info desk?
Turkish, English, Arabic, Russian speaking staff can help you at the fair ground.


ARAOUND THE FAIR GROUND...

Rent a car
There are many rent a car offices at the Istanbul Ataturk Airport Terminal which is just across the fair ground.

Hospitals
Bakırköy Dr. Sadi Konuk Eğitim ve Araştırma Hastanesi, Ataköy Hastanesi, JFK Hastanesi, Medical Park Bahçelievler, Acıbadem Bakırköy, International Hospital Yeşilköy.

Shopping malls 
Star City, Carousel, Galleria, Capacity, Atrium, Fly-in, Marmara Forum, İstanbul Forum, Deposit, Airport AVM.

ATM - Cash machines
The nearest cash machines are located in the DTM Subway station. You can use shuttle service to go there.