Frequently Asked Questions | TUCH EXPO

Frequently Asked Questions


FIRST AID...

Is there any first aid service at the fair ground?
In case of any emergency situaton there is an ambulance at the fair ground. It is available from Monday morning to Sunday evening during all fair week. 


E-TICKET & FEES...

How much is the fair ticket price?
Ticket price: 15 TL (valid 4 days) at the ticket office.
E-ticket (online) price: 5 TL (valid 4 days) online ticket.  

How can I know that I submitted my e-ticket registration successfully?
Please follow the instructions on the e-ticket registration page. 

Is it possible to register for more than 1 person with the same mobile number?
No. Each mobile number can be used for one e-ticket registration. 

Should I print my e-ticket and take it with me? 
There is a barcode on your e-ticket. You should scan it to barcode reader at the entrance. No matter if you do it by your
mobile device screen or printed copy.

Is my personal information safe?
We do not share your personal information with third parties.

Fair ticket is valid for all days, or is it daily?
It is valid during all fair days.  


LOCATION...

Where will the fair be held?
TUCH Expo will be held in Istanbul Expo Center Hall 11.

What is the coordinates of Istanbul Expo Center?
N 40.988742, E 28.821344

What is the visiting hours?
Thursday to Sunday, 10:00 – 18:00

Any shuttle to the fair ground?
You can use free shuttle bus from DTM Istanbul Expo Center metro station to TUCH Expo departs in every 20 minutes. Shuttle is available from 10:00 am to 18:00 pm.


EVENTS...

Is it free of charge to attend to workshops or events?
Generally all are free of charge. But attending to some events may require fee depending on the event holder. You can check the events page to see the list of events and its fees if applicable.

Which languages are available for events?
Generally Turkish. But some events have multi language option.

Is it necessary to register online to attend events? 
No. You can register onsite.


FACILITIES AND SERVICES AVAILABLE AT THE FAIR GROUND... 

Is wi-fi available?
Wi-fi is not available for visitors.

Is it available to hire an interpreter at the fair ground?
If you can speak English, you don't need an interpreter. For other languages: You can order hourly interpreter service at the fair ground. But you have to reserve it before the fair days. It is available for many languages. You can send email to info@tuchexpo.com to reserve hourly interpreter service.

Concierge service?
There is a cloakroam at the foyer so that you can leave your luggage or coats.

Is there a prayer room at the fair ground?
There is a prayer room at the fair ground.

Is it allowed to shoot video or photo of the exhibits?
It depends on the exhibitor allowance.

Which languages are available at the visitor info desk?
Turkish, English, Arabic, Russian speaking staff can help you at the fair ground.


ARAOUND THE FAIR GROUND...

Rent a car
There are many rent a car offices at the Istanbul Ataturk Airport Terminal which is just across the fair ground.

Hospitals
Bakırköy Dr. Sadi Konuk Eğitim ve Araştırma Hastanesi, Ataköy Hastanesi, Medical Park Bahçelievler, Acıbadem Bakırköy, International Hospital Yeşilköy.

Shopping malls 
Star City, Carousel, Galleria, Capacity, Atrium, Fly-in, Marmara Forum, İstanbul Forum, Deposit, Airport AVM.

ATM - Cash machines
The nearest cash machines are located in the DTM Subway station. You can use shuttle service to get there.